Verizon Account Management
Verizon Wireless smartphone and tablet customers have a variety of ways to monitor and manage their wireless data usage, including new text message alerts that will be sent to smartphone customers to help them keep track of monthly domestic data usage.
Starting this week, smartphone users will begin to receive free text message alerts when their data usage crosses thresholds of 50 percent, 75 percent, 90 percent, 100 percent and 110 percent of their data plans’ monthly allowances. Customers who are registered with My Verizon, the online account management tool, may also request email alerts and can add up to three additional email addresses to receive the notifications. My Verizon users also have the option of suppressing the 50 percent and 75 percent alerts. Email alerts for the same threshold levels are already available to tablet, netbook, PC card and Mobile Broadband device customers on usage-based plans.
Verizon Wireless offers a variety of free tools that customers can use to monitor and manage their accounts, including:
#DATA – Customers can check data usage by dialing #DATA and pressing send from Verizon Wireless phones to receive a free text message with the information.
My Verizon and My Verizon Mobile – Customers can monitor data usage directly from their handsets via My Verizon Mobile or online through My Verizon.
Data Usage Calculator – At verizonwireless.com, customers can learn about common features and activities that utilize data and determine estimated total monthly data usage using the Data Usage Calculator. It can be found by simply searching for “data usage calculator” on the Verizon Wireless website.
Data Usage Widget – Customers with data plans also can download a Data Usage Widget to most Android™ smartphones, BlackBerry devices and tablets. The widget tracks usage with a quick glance at the phone screen and with one click connects to the customer’s My Verizon Mobile account.
Video Guides Available
Verizon Wireless has developed a series of video guides that offer tips for customers on how to manage their wireless lives, including:
“It’s Easy To Track Your Wireless Usage” highlights easy ways for customers to check and monitor usage.
“Tips For Traveling Overseas” features tips for customers on how to prepare their phones for overseas travel.
“Controlling Wireless Usage” demonstrates how customers can use Usage Controls to easily monitor wireless usage for each line on their accounts.
“Managing Wireless Access: Content Filters” showcases features of Content Filters that allow customers to make sure wireless content is age-appropriate.
Customers can also visit Verizon Wireless Support to view “How To” videos with step-by-step directions on different aspects of account management.
